Questions
Straight answers about getting a new website
Everything people usually ask us before they start: what it costs, how long it takes, who owns what, and what happens after launch. Can’t see your question? Call us or send it through the form.
General
How much does a website cost in Manchester?
With us, anywhere from £0 to a bespoke quote. Our free website design costs nothing to build and you pay hosting and support from £50 a month. Pro-Sites start at £999 + VAT, custom Pro-Sites at £1,499 + VAT, and fully bespoke sites from £4,999 + VAT. Ecommerce starts at £949 + VAT. The price depends on pages, features and integrations, and you get a fixed quote before anything starts.
How long does it take to build a website?
Most free and Pro-Site websites are live in around five days. Custom and bespoke builds take longer, and we agree the timeline with you before work starts so there are no surprises.
Can I update the website myself?
Yes. Every site comes with an easy content editor, so you can change text, images, news and pages without calling us. We show you how it works at launch, and we’re here if you get stuck.
What is Foundation CMS?
Foundation CMS is the content management system we build new sites on. Your content is edited in a simple admin, and your site runs as its own fast, secure app on Cloudflare’s global network. There are no plugins to hack or update, and the site keeps working even if the editor is offline. We still build and look after WordPress sites when that’s the better fit.
Do you do SEO and AI search optimisation?
Every site we build is set up for search from day one: fast pages, clean structure, structured data and access for AI crawlers. For ongoing growth, our SEO campaigns start at £695 a month + VAT, and every campaign now covers being named in AI answers as well as Google rankings.
Is the free website really free?
Yes, the design and build are free. Hosting and support are chargeable, from £50 a month on a 36-month plan, and free websites are hosted and supported by us. Graphic design, ecommerce and custom development aren’t included but can be added.
Do you offer hosting and support after launch?
Yes. Managed hosting starts at £35 a month + VAT with daily backups, monitoring and security updates. Support contracts start at £20 a month + VAT, and support tickets are usually answered within hours.
Where are you based? Can I visit?
We’re at Beehive Lofts, Beehive Mill on Jersey Street in Ancoats, about ten minutes’ walk from Piccadilly station. You’re welcome to visit: just book a time first, as the building needs an appointment for entry.
Website design
How much does website design cost in Manchester?
Our Pro-Sites start at £999 + VAT for up to five pages. A custom Pro-Site with your own layout and up to 15 pages starts at £1,499 + VAT, and fully bespoke design starts at £4,999 + VAT. If you would rather not pay upfront, our free website design and pay monthly options spread the cost.
What’s the difference between a Pro-Site and a bespoke website?
A Pro-Site is built on our premium frameworks with features made for your industry, so it’s quicker and cheaper. A bespoke site is designed from a blank page by a dedicated designer, with custom features and integrations that no framework covers.
Will I own my website?
Yes, on our standard Pro-Site, custom and bespoke packages the site is yours. Free and pay monthly websites are different: they stay on our platform, which is how we keep the upfront cost at zero.
Do you work with businesses outside Manchester?
Yes. Most of our clients are in Greater Manchester and the North West, but we work with businesses across the UK and abroad. Everything runs through our online project app, so distance doesn’t slow anything down.
Free website design
Is the website really free?
Yes. The design and build cost nothing. Hosting and support are chargeable, from £50 a month + VAT on a 36-month plan, £65 on a 12-month plan or £95 month to month.
What’s the catch?
There isn’t a hidden one. Free websites must be hosted and supported by us, and things like ecommerce, graphic design and custom development cost extra. If you later want to move the site elsewhere, a migration fee covers the original build.
How long does a free website take?
Most are live in around five days. We design your home page first, take your feedback, then build the remaining pages.
Can I move my free website to another host later?
Yes, but it then falls outside the free website offer, so a migration fee applies to cover the design and build.
Pay monthly websites
How much is a pay monthly website?
From £50 a month + VAT, with a minimum term of 24 months. Any custom development is divided by 18 and added to the monthly fee for 24 months.
Will my monthly price go up?
No. Your fee is fixed for your term. We honour legacy pricing, so if our prices rise, you keep paying the same.
Can I take my pay monthly website to another host?
No. Pay monthly websites run on our platform and can’t be migrated, in the same way as Wix or Squarespace. If you want a site you can move, choose one of our standard website design packages.
Pay monthly or free website design: which is better?
The free website is usually the cheaper way in for a simple site. Pay monthly suits businesses that want custom features spread over the term instead of paid upfront. We’ll tell you honestly which fits.
Ecommerce websites
How much does an ecommerce website cost?
An ecommerce Pro-Site starts at £949 + VAT plus £95 a month + VAT for hosting and support. Turnkey shops start at £6,800 + VAT, and bespoke stores with custom integrations are quoted individually.
Which payment providers can you connect?
The common UK options, such as Stripe, PayPal and card processors, plus others your business already uses. We can set up more than one so customers can pay how they like.
Can I manage products myself?
Yes. You can add products, change prices, run offers and manage orders yourself. We show you how at launch.
Do you connect shops to stock or accounts systems?
Yes, on turnkey and bespoke builds. We’ve built catalogues and integrations for suppliers like Poolec and can link your shop to the systems you already run.
Website redesign
Will a redesign hurt my Google rankings?
Not if it’s done properly. We keep the pages that rank, carry over titles and content, and redirect every old URL to its new home. Done well, a faster and clearer site usually ranks better.
Can you keep my existing content?
Yes. We move over the pages, posts and images you want to keep and tidy them up as we go. We’ll also suggest which pages to merge, rewrite or retire.
How long does a website redesign take?
Smaller sites can be done in a couple of weeks. Larger sites with lots of content or integrations take longer, and we agree the timeline with you before we start.
Should I redesign or start again?
If your platform is sound, a redesign is quicker and cheaper. If it’s slow, insecure or hard to edit, rebuilding on Foundation CMS or a fresh WordPress install is usually the better long-term call. We’ll be straight with you about which.
SEO and AI search
What is AI search optimisation?
It’s the work of getting your business named and quoted when people ask AI assistants like ChatGPT, Gemini, Copilot or Perplexity for a recommendation. It overlaps heavily with SEO: clear pages, consistent business details, structured data, reviews and mentions on other trusted sites.
How much does SEO cost in Manchester?
Our campaigns start at £695 a month + VAT on a 12-month plan, or £895 on a 90-day rolling plan. Collaborative campaigns start at £1,395 and fully managed at £1,995 a month + VAT. AI search is included in every one.
How long does SEO take to work?
Technical fixes can show results within weeks. Rankings for competitive Manchester searches usually take three to six months of steady work. We report monthly so you can see progress.
Can you guarantee a number one ranking?
No honest agency can, because Google and the AI assistants decide. What we can promise is the work that earns rankings and recommendations, done well and reported clearly.
Hosting and support
How much is website hosting?
Professional hosting starts at £35 a month + VAT and business hosting at £55 a month + VAT. Bespoke hosting for busy or complex sites starts at £150 a month + VAT.
Can you take over a website another agency built?
Yes. We regularly take over sites built elsewhere, move them onto our hosting and get them back up to date. We check the site first and tell you about anything that needs fixing.
What does a support contract cover?
Updates, fixes, small changes and help when you need it. Micro support contracts start at £20 a month + VAT, standard contracts at £95 a month, and business contracts with days of developer time from £1,100 a month.
How quickly do you respond?
Support tickets are often answered within hours, not days. Response times are set by your support contract, from 72 hours down to same day.
Free quote
Still have a question?
Ask us anything. We’ll reply within one working day, and there’s no obligation to go any further.
- A fixed price before any work starts
- Your home page mocked up before you commit
- A real person in Manchester on the phone
Rather talk? Call 0800 689 3652 or book a call.