Hosting and support

Hosting and support that keeps your site out of trouble

We host, update and back up your website, and fix things when they go wrong. Managed hosting starts at £35 a month + VAT and support contracts from £20 a month + VAT. Support tickets are often answered within hours, not days.

  • Fixed price before we start
  • Based in Ancoats, Manchester
  • 4.5 on Trustpilot

Get a free quote

No obligation and no spam. We reply within one working day.

Trusted by Manchester media, charities, manufacturers and growing businesses

  • Manchester Media Group
  • The Mancunion
  • Fuse FM
  • Colour Index
  • Sporting Solutions
  • LBBC Group
  • National Youth Brass Band
  • Museum of Music History
  • Poolec
  • Addparts
  • Little Bees
  • Work With Impact
  • Special Projects Group
  • North Property Group

Fully managed, so you can get on with your business

Most website problems come from things nobody is watching: out-of-date plugins, expired certificates, a full server or a backup that never ran. We watch all of it. Our servers are monitored around the clock and your site is checked every minute.

Daily backups are kept for 30 days as standard, with hourly backups for ecommerce, membership and other business-critical sites. If something does go wrong, you raise a ticket or call us, and a real person in Manchester picks it up.

Prices

Clear prices, no surprises

  • Professional hosting

    From £35/month + VAT

    For freelancers and professionals. 99.9% uptime SLA, daily backups.

  • Business hosting

    From £55/month + VAT

    For small and medium businesses. 99.99% uptime SLA and faster recovery.

  • Bespoke hosting

    From £150/month + VAT

    Dedicated resources for busy shops, memberships and premium sites.

Why Spotlight

What makes it work

  • Watched every minute

    Round-the-clock server monitoring, so problems get fixed before you notice.

  • Daily backups

    Kept for 30 days, with hourly backups for business-critical sites.

  • Global CDN

    Your pages served quickly from London to Sydney.

  • Security handled

    Updates, SSL, firewalls and malware scanning, all managed.

How it works

From first call to launch in four steps

  1. 01

    Tell us what you need

    Fill in the quick form or our 10 to 15 minute project scope. It gives us everything we need for an accurate quote.

  2. 02

    See it before you commit

    We send an estimate, then mock up your home page so you can see the direction before the build starts.

  3. 03

    Watch it being built

    Your site is built on a live development link you can open any time. We can even make changes with you on a call.

  4. 04

    Launch and grow

    We put it live, check everything works, then keep it fast, secure and up to date. Support is a ticket or a phone call away.

4.5 Trustpilot, 32 reviews. 97% are five stars.
  • ★★★★★

    “The team at Spotlight Studios are brilliant! The design of my website is exactly what I wanted”

    Lisa on Trustpilot, February 2024
  • ★★★★★

    “Pete was patient and attentive to all of our requests and transformed our website”

    Fuse FM on Trustpilot, June 2024
  • ★★★★★

    “They have been amazing, patient and accommodating with my chaos and short deadlines.”

    Sam on Trustpilot, November 2025

Questions

Hosting and support: your questions answered

How much is website hosting?

Professional hosting starts at £35 a month + VAT and business hosting at £55 a month + VAT. Bespoke hosting for busy or complex sites starts at £150 a month + VAT.

Can you take over a website another agency built?

Yes. We regularly take over sites built elsewhere, move them onto our hosting and get them back up to date. We check the site first and tell you about anything that needs fixing.

What does a support contract cover?

Updates, fixes, small changes and help when you need it. Micro support contracts start at £20 a month + VAT, standard contracts at £95 a month, and business contracts with days of developer time from £1,100 a month.

How quickly do you respond?

Support tickets are often answered within hours, not days. Response times are set by your support contract, from 72 hours down to same day.

Free quote

Let’s get your new website moving

Tell us a little about your business and what you need. We’ll come back within one working day with honest advice and a fixed price. No hard sell.

  • A fixed price before any work starts
  • Your home page mocked up before you commit
  • A real person in Manchester on the phone

Rather talk? Call 0800 689 3652 or book a call.

Get a free quote

No obligation and no spam. We reply within one working day.

Call us Free quote